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Meet The Paradigm Team

Credentialing Experts Driving Innovation in Higher Education

At Paradigm, our strength is our people. Our team brings together credentialing specialists, software engineers, customer success leaders, and operations experts—all united by a single purpose: helping colleges and universities streamline operations, protect credential integrity, and deliver exceptional learner experiences.

We know that every credential we produce represents years of student effort, dedication, and achievement. That’s why we approach our work with the same level of care and precision that institutions put into shaping their graduates. 

 

We stand by our Customer Commitment, so call us any time at 800-373-6876 for assistance.

The Executive Team

Chris Jackson

Chris Jackson

CEO & Owner | Founder

Pete Johnson

Peter Johnson

Owner | Founder

Matthew Reddy

Matt Reddy

Chief Financial Officer

Jason Hadaway

Jason Hadaway

Chief Operations Officer

Patrick Smith

Patrick Smith

Chief Marketing Officer

DavidElgesCIOParadigm

David Elges

Chief Information Officer

To email any team member below, simply click on their image.

Director

Shawn Owen

Director of Strategic Account Sales

The Sales Team

Logan Midgett

Business Development Manager

Richard Hoang

CRM & Sales Support Specialist

Client Services & Implementation

Michael Tufts

Director, Client Relations

800-373-6876 | ext. 338

Theresia Dickie

Client Relations Specialist

800-373-6876

ext. 330

Brittany Krontz

Client Relations Specialist

800-373-6876

ext. 335

Nurai Cormier

Client Relations Specialist

800-373-6876

ext. 316

Leslie Wilkerson

Client Relations Specialist, Covers

800-373-6876

ext. 316

Timothy Hord

Manager, Implementation & Business Solutions

800-373-6876 | ext. 339

Quinton Spivey

Implementation Project Coordinator 

800-373-6876 | ext. 340