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Meet The Paradigm Team

Credentialing Experts Driving Innovation in Higher Education

At Paradigm, our strength is our people. Our team brings together credentialing specialists, software engineers, customer success leaders, and operations experts—all united by a single purpose: helping colleges and universities streamline operations, protect credential integrity, and deliver exceptional learner experiences.

We know that every credential we produce represents years of student effort, dedication, and achievement. That’s why we approach our work with the same level of care and precision that institutions put into shaping their graduates. 

 

We stand by our Customer Commitment, so call us any time at 800-373-6876 for assistance.

The Executive Team

Chris Jackson

Chris Jackson

CEO & Owner | Founder

Pete Johnson

Peter Johnson

Owner | Founder

Matthew Reddy

Matt Reddy

Chief Financial Officer

Jason Hadaway

Jason Hadaway

Chief Operations Officer

Patrick Smith

Patrick Smith

Chief Marketing Officer

David Elges

David Elges

Chief Information Officer

To email any team member below, simply click on their image.

Director

Shawn Owen

Director of Corporate Communications

The Sales Team

Stan Ayscue

Senior Business Development Manager

Logan Midgett

Business Development Manager

Richard Hoang

CRM & Sales Support Specialist

Client Services & Implementation

Ashlee Hanna

Director, Client Relations

800-373-6876 | ext. 329

Theresia Dickie

Client Relations Specialist

800-373-6876 | ext. 330

Brittany Krontz

Client Relations Specialist

800-373-6876 | ext. 335

Morgan Thomason

Project Coordinator

800-373-6876 | ext. 316

Carmen Rumley

Account Specialist, Covers

800-373-6876 | ext. 327

Timothy Hord

Manager, Implementation & Business Solutions

800-373-6876 | ext. 339

Quinton Spivey

Implementation Project Coordinator 

800-373-6876 | ext. 340