Meet The Paradigm Team
Credentialing Experts Driving Innovation in Higher Education
At Paradigm, our strength is our people. Our team brings together credentialing specialists, software engineers, customer success leaders, and operations experts—all united by a single purpose: helping colleges and universities streamline operations, protect credential integrity, and deliver exceptional learner experiences.
We know that every credential we produce represents years of student effort, dedication, and achievement. That’s why we approach our work with the same level of care and precision that institutions put into shaping their graduates.
We stand by our Customer Commitment, so call us any time at 800-373-6876 for assistance.
The Executive Team
Chris Jackson
CEO & Owner | Founder
Peter Johnson
Owner | Founder
Matt Reddy
Chief Financial Officer
Jason Hadaway
Chief Operations Officer
Patrick Smith
Chief Marketing Officer
David Elges
Chief Information Officer
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Director
Shawn Owen
Director of Corporate Communications
The Sales Team
Stan Ayscue
Senior Business Development Manager
Logan Midgett
Business Development Manager
Richard Hoang
CRM & Sales Support Specialist
Client Services & Implementation
Ashlee Hanna
Director, Client Relations
800-373-6876 | ext. 329
Theresia Dickie
Client Relations Specialist
800-373-6876 | ext. 330
Brittany Krontz
Client Relations Specialist
800-373-6876 | ext. 335
Morgan Thomason
Project Coordinator
800-373-6876 | ext. 316
Carmen Rumley
Account Specialist, Covers
800-373-6876 | ext. 327
Timothy Hord
Manager, Implementation & Business Solutions
800-373-6876 | ext. 339
Quinton Spivey
Implementation Project Coordinator
800-373-6876 | ext. 340